Developing and Creating a Culturally Inclusive Workplace

A Guide for Healthcare Leaders

This 2-day highly experiential program is designed for mid- and executive-level leaders responsible for an organized nursing or interdisciplinary program or service across departments, service settings or system-wide.  Leaders will

• define their role in ensuring a culturally competent workplace

• identify the impact of cultural competence in managing human capital and providing quality care

• create an action plan for designing a culturally competent work environment

• develop strategies for addressing multi-generational workplace issues

Supporting the Needs of the Frontline Healthcare Provider

This 2-day highly interactive program is designed for first-line supervisors responsible for a unit or service, direct caregivers including all levels of nursing staff, physical or respiratory therapists, dietary personnel, support staff, or anyone who may interact with patients, residents and/or their families.  The course will address the impact of cultural and multi-generational diversity on providing quality care to a diverse patient, resident or client population. Participants will

• conduct an organizational environment assessment

• conduct a personal assessment regarding cultural and multi-generational inclusion

• review roles in creating a culturally competent care environment

• develop an action plan for promoting an inclusive workplace

• identify cross-generational issues and develop strategies for resolving multi-generational conflict in the workplace 

Dates and Locations:

A Guide for Health Care Leaders

$75 per participant

May 2 & 9

Union County Government Center, Lewisburg

9:00 a.m. – 4:00 p.m.

OR

June 17 & 24

Union County Government Center, Lewisburg

9:00 a.m. – 4:00 p.m.

Supporting the Needs of the Frontline Healthcare Provider

$50 per participant

April 4 & 11

Township Building, State College

9:00 a.m. – 4:00 p.m.

OR

May 8 & 15

Northumberland County VoTech, Coal Township

9:00 a.m. – 4:00 p.m.

OR

June 3 & 10

Penn College, Williamsport

9:00 a.m. – 4:00 p.m.

To download a brochure, click here, or to download a registration form, click here. 

On-Site Programs

If your facility is interested in sponsoring one of these classes on-site for your employees, contact the CPWDC at 570.522.0600.