Improving Healthcare

Building a Retention Culture

This 3-day highly experiential program is designed for mid- and executive-level leaders responsible for an organized nursing or interdisciplinary program or service across departments, service settings or system-wide.  Leaders will learn strategies to address:

• The changing nature of our workforce

• The emerging model of leadership

• Strategic planning

• Organizational culture

• Talent planning

• Coaching

Supervisory Development

This 3-day highly interactive program is designed for first-line supervisors responsible for a unit or service, direct caregivers including all levels of nursing staff, physical or respiratory therapists, dietary personnel, support staff, or anyone who may interact with patients, residents and/or their families.  The course will address the following topics:

• Communication

• Conflict management

• Human resource management

• Time management

• Dealing with challenging customers

• Cultural diversity

• Giving feedback

• Stress management

• Accountability

• Value of lifelong learning

Dates and Locations:

Building a Retention Culture

$75 per participant

April 2, 9 & 16

Union County Government Center, Lewisburg

9:00 a.m. – 4:00 p.m.

Supervisory Development

$50 per participant

May 8, 15 & 22

Union County Government Center, Lewisburg

9:00 a.m. – 4:00 p.m.

OR

June 4, 11 & 18

Township Building, State College

9:00 a.m. – 4:00 p.m.

To download a brochure, click here, or to download a registration form, click here. 

On-Site Programs

If your facility is interested in sponsoring one of these classes on-site for your employees, contact the CPWDC at 570.522.0600.